There are several options available for care when Student Health Services and/ or Student Counseling Services are closed. Please use your best judgment on how to care for yourself when we are not open; you may enlist the advice of a housefellow, area coordinator, friend or family member.
Healthcare for students over the weekend and on breaks
Students who wish to seek primary care/illness care over the weekend and on breaks may access the clinics listed below. These clinics are not emergency rooms. These clinics care for primary needs such as febrile illnesses, urinary tract infections, viral coughs/colds. Minor injuries, and cuts needing stitches, can be cared for at these clinics as well. Students must have their insurance card with them.
Students may access transportation to these clinics by using Yellow Cab (860-443-4321). In order to validate the reimbursement of the cost to the College, students will need to sign a release form at the clinic so that Student Health Services may follow-up on Monday.
Late night visits to the emergency room are not covered by this program. This program covers non-emergency primary care needs only.
Local walk-in clinics
220 Route 12
Groton, CT 06340
Phone: (860) 446-6137
Hours: Monday - Friday: 8 a.m. - 8 p.m.
Saturdays, Sundays and holidays: 9 a.m. - 5 p.m.
Norwichtown Backus Family Health Center Urgent Care
42 Town Street
Hours: Monday- Sunday, 7 days a week, 8 a.m.-7:30 p.m.
Montville Backus Health Center
80 Norwich-New London Turnpike
Uncasville, CT 06382
Phone: (860) 889-8331
Hours: Monday - Friday: 8 a.m. - 6 p.m.
Local hospitals/ emergency rooms
William H. Backus Hospital
326 Washington Street, Norwich, CT, 06360
Open 24 hours
52 Hazelnut Hill Road, Groton, CT, 06340
Phone: (860) 446-8265
Open from 7 a.m. - 11 p.m.
Lawrence and Memorial Hospital (L&M)
345 Montauk Avenue, New London, CT, 06320
Phone: (860) 442-0711
Open 24 hours
If you are experiencing a medical emergency please dial 911 or campus safety at 860-439-1111.
A medical emergency defined by insurance companies is, “a serious illness, injury or health issue that comes on at once. It is also something that a person with an average knowledge of health thinks must be treated right away to avoid loss of life, serious health risk or permanent disability.”(Aetna policy) Some examples of an emergency are excessive bleeding that does not stop with pressure, loss of consciousness, shortness of breath or suicidal thoughts.
Use of emergency room facilities should be considered carefully. Many insurances will charge a co-pay for the visit. The Connecticut College Student Health Insurance, for example, charges a $100 co-pay for use of the emergency room (unless you are admitted as an inpatient). There will also typically be additional charges for any physician visits, testing, medications, labs, etc. that you receive while in the the emergency room. You will always have to use your own judgment in making a decision to seek care at the emergency room.
Another health resource
And finally, you may visit Columbia University's Health Education Program website, Go Ask Alice, for answers to many student questions on health matters.
After-hours counseling care
Student Counseling Services is closed weekends, College vacations and holidays, and during the summer break. Students on campus having mental health emergencies after hours should contact their Housefellow, House Governor or Campus Safety (x111 or 860-439-2222) for support or to access other services. The administrator-on-call will contact the on-call counselor as needed.
After-hours phone numbers
Campus Safety: 860-439-2222 (or ext. 2222)
Off-Campus Emergency Services: 911
New London Police Department: 860-442-4444
New London Fire Department: 860-442-2345
Lawrence & Memorial Hospital Emergency Department (New London): 860-442-2261
Backus Hospital Emergency Department (Norwich): 860-889-8331
Southeast CT Mental Health Authority Crisis Response: 860-886-9302
National Suicide Crisis Line
1-800-273-TALK, or 1-800-273-8255
Trevor Project Crisis Hotline
Crisis Text Line
Reasons to go to the Emergency Room
- Sexual violence: For more information, Sexual Violence Prevention and Advocacy Brochure (pdf).
- Severe shortness of breath
- Loss of consciousness/change in consciousness/seizure
- Sudden, severe pain (abdominal, chest, head) which is not relieved with over-the-counter medication.
- A major injury
- Bleeding that does not stop after 10 minutes of direct pressure, or a deep cut which may need stitches in order to stop the bleeding.
- Poisoning or overdose
- Severe or worsening reaction to an insect bite or sting, or to a medication, especially if breathing is difficult
- Severe or persistent vomiting
- Suicidal or homicidal feelings
- Severe vaginal bleeding which may indicate a miscarriage or ectopic pregnancy
Conditions which could probably wait until Health Services is open may include:
- Fever that goes down with Tylenol or aspirin
- Sore throat, colds, cough, earache
- Minor cuts or burns
- Skin rash
- Mild nausea with vomiting or diarrhea without fever
- Mild burning or irritation on urination
- Chronic joint or muscle pain/strain
Transportation to the emergency room
If you need transportation, call Campus Safety at ext. 111 or 860-439-2222 and the officer can arrange for a cab for you or call an ambulance, if needed.